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Lambs Help Center

The most frequently asked questions about Lambs shipping and returns. If you can't find your answer here, you can send us a message to hello@getlambs.com

Shipping and Returns

Lambs Care

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The most FAQs pm the ins-and-outs of your Lambs.

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Wireless Radiation Questions

Great question! There are a few main drivers behind the cost:. #1, the fabric. Our proprietary fabric uses over 40% of silver fibers and cost the same to produce as cashmere. This is not counting the R&D cost in order to make it soft and cozy. #2, th

<p>Great question! There are a few main drivers behind the cost:</p><style type="text/css" id="isPasted">
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</style><p>#1, the fabric. Our proprietary fabric uses over 40% of silver fibers and cost the same to produce as cashmere. This is not counting the R&amp;D cost in order to make it soft and cozy.</p><p>#2, the manufacturing. We care about making the most premium, high-quality clothing on the planet. That means we partnered with a factory that pays equitable wages, fair time-off, and who is certified OEKO-TEX - then highest environmental rating. That means that we pay a ~30% premium on manufacturing - and we wouldn&#x2019;t want to have it any other way.</p><p>#3, the quality-control. You trust us with your long-term health. We take this seriously. That means that we have increased quality control to ensure every production batch is respecting our highest quality standards.</p><p>All in, our cost of production is ~10x that of a normal, equivalent piece of clothing. Now, we could (maybe) do it without #2 and #3 to shave a few dollars off. But it wouldn&#x2019;t be right. It wouldn&#x2019;t be Lambs. Our commitment? With us, you will always get what you pay for.</p><p>&#xA0;</p>

Why do Lambs cost as much as they do?

If you want an update as to exactly where your order is in the process, get assistance, or inform us about an issue, please reach out to one of our Customer Happiness Specialists through either chat (click on the icon at the bottom right corner of yo

<p><span id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-image:  !important; background-position-x:  !important; background-position-y:  !important; background-size:  !important; background-repeat:  !important; background-attachment:  !important; background-origin:  !important; background-clip:  !important; background-color: rgb(249, 249, 249); color: rgb(34, 34, 34); font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: Arial, Helvetica, sans-serif;">If you want an update as to exactly where your order is in the process, get assistance, or inform us about an issue, please reach out to one of our Customer Happiness Specialists through either chat (click on the icon at the bottom right corner of your screen), email (hello@getlambs.com), or reach out on our chat directly at <a href="https://www.getlambs.com/" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important;">www.getlambs.com</a> (M-F, 6a-9p Pacific).&#xA0;</span></p>

Contact Us!

<div data-block="true" data-editor="7b59o" data-offset-key="5fplv-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-block="true" data-editor="5n1ve" data-offset-key="4ptp5-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="4ptp5-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="4ptp5-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">We do have a military discount through GovX for $50 off regular priced Men&apos;s &amp; Women&apos;s Faraday T-shirts on your first order. If you have an account with them you will just need to&#xA0;</span></span><a href="https://auth.govx.com/login?returnUrl=https%3A%2F%2Fauth.govx.com%2Foauth%2Fauthorize%3Fclient_id%3D44643B72-BF9E-420B-AA10-C105B35A4153%26redirect_uri%3Dhttps%253A%252F%252Fwww.govx.com%252Foauth%252Fcallback%26scope%3Duser_profile%2520user_demographics%2520verification%26response_type%3Dcode%26goto%3Dlogin%26state%3DeyJSZXR1cm5VcmwiOiJodHRwczovL3d3dy5nb3Z4LmNvbS8iLCJSYWZUb2tlbiI6bnVsbCwiUmVnaXN0cmF0aW9uRnVubmVsIjpudWxsLCJHb3RvUmVnaXN0ZXJUaGFua1lvdSI6ZmFsc2UsIkltcGVyc29uYXRvckN1c3RvbWVySWQiOjAsIlBvc3RMb2dpbkFjdGlvbiI6bnVsbH0%253D%26x_signed_url%3DRyanRq6xwrEaqW7AqxirSwOdWVrTZZWCkKeICfrCulQ%253D" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important;" target="_blank"><span data-offset-key="4ptp5-1-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">login</span></span></a><span data-offset-key="4ptp5-2-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">&#xA0;and access the proper coupon code there. If you don&apos;t have a GovX account yet you can create one&#xA0;</span></span><a href="https://auth.govx.com/register?returnUrl=https%3A%2F%2Fauth.govx.com%2Foauth%2Fauthorize%3Fclient_id%3D44643B72-BF9E-420B-AA10-C105B35A4153%26redirect_uri%3Dhttps%253A%252F%252Fwww.govx.com%252Foauth%252Fcallback%26scope%3Duser_profile%2520user_demographics%2520verification%26response_type%3Dcode%26goto%3Dregister%26state%3DeyJSZXR1cm5VcmwiOiJodHRwczovL3d3dy5nb3Z4LmNvbS8iLCJSYWZUb2tlbiI6bnVsbCwiUmVnaXN0cmF0aW9uRnVubmVsIjpudWxsLCJHb3RvUmVnaXN0ZXJUaGFua1lvdSI6ZmFsc2UsIkltcGVyc29uYXRvckN1c3RvbWVySWQiOjAsIlBvc3RMb2dpbkFjdGlvbiI6bnVsbH0%253D%26x_signed_url%3Dq5jqgignw0CIQ2Vhvj%252BnadioKmEgO%252BsHu94LyUOC6Lo%253D" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important;" target="_blank"><span data-offset-key="4ptp5-3-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">here</span></span></a><span data-offset-key="4ptp5-4-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">. You will just need your military/service ID to verify upon sign up.</span></span></div><p><br></p></div><div data-offset-key="5fplv-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="5fplv-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">At Lambs, we aim to show our appreciation for the sacrifices and service of our military members in various ways. While we currently offer military discounts specifically on t-shirts, our offerings may evolve over time based on factors such as product availability and customer demand.</span></span></div></div><div data-block="true" data-editor="7b59o" data-offset-key="dcs1q-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="dcs1q-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="dcs1q-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="7b59o" data-offset-key="26oat-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="26oat-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="26oat-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">We continue to explore opportunities to honor and support our military community and are open to / would love to hear your suggestions or feedback!</span></span></div></div>

Do you offer Military Discount?

Thanks so much for your interest in being apart of our Lambs Ambassador program! We'd love to have you on board. You can sign up here. Please let us know if you have any further questions / need more assistance.

<div data-block="true" data-editor="dljn7" data-offset-key="ebuir-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="ebuir-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="ebuir-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Thanks so much for your interest in being apart of our Lambs Ambassador program! We&apos;d love to have you on board. You can sign up&#xA0;</span></span><a href="https://getlambs.com/ambassador" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important;" target="_blank"><span data-offset-key="ebuir-1-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">here</span></span></a><span data-offset-key="ebuir-2-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">.&#xA0;</span></span></div></div><div data-block="true" data-editor="dljn7" data-offset-key="dqr2q-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="dqr2q-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="dqr2q-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="dljn7" data-offset-key="4v96o-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="4v96o-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="4v96o-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Please let us know if you have any further questions / need more assistance.</span></span></div></div>